Shipping & Returns
SHIPPING POLICY
Welcome to our shipping policy! At Pocketfull Of Play, we strive to provide you with the best shipping experience. We carefully package your orders and work with reliable shipping partners to ensure your items reach you safely and in a timely manner. Our shipping costs are transparent, and we aim to offer you the most cost-effective options available.
We want to make sure you are well-informed about our shipping methods and processes. If you have any questions or special requests regarding shipping, please feel free to reach out to our customer service team. We are here to assist you every step of the way.
RETURN & EXCHANGE POLICY
All sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed and paid for since most orders are customized.
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Please double-check your color, and item selection before completing your purchase.
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We carefully inspect every item before shipping, but if you receive a damaged or defective product, contact us within 48 hours of delivery with photos and we’ll make it right (replacement or refund on a case-by-case basis).
Thank you for understanding – this policy allows us to keep our prices low and offer free local pickup! 💛